Contact Us – Arena Sports 📞💬

We are here to help you! Get in touch through our customer service channels.

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Arena Sports Customer Service Center

At Arena Sports, we value every customer and are committed to providing the best service. Choose the most convenient channel for you and our team will be happy to assist.

All our channels are monitored during business hours, with fast response times for your requests.

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Customer Service Channels

Fast support via message. Ideal for questions about products, orders, and exchanges.

Send Message

✉️ Email

customerservicearenasports@outlook.com

For matters that require documentation or file attachments. We respond within 24 hours.

Send Email

For personalized assistance. We answer calls during business hours.

Call Now

🏢 Address
United States- MA
ZIP Code: 02149-2600

⚠️ Note: In-person service is available by appointment only.

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Business Hours ⏰

Monday to Friday
9:00 AM – 6:00 PM
Business hours

Saturdays
9:00 AM – 12:00 PM
Reduced hours

Sundays & Holidays
Closed

National Holidays
Check calendar
Special service hours

Messages received outside business hours will be answered on the next business day.

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Response Time by Channel

✉️ Email: Up to 24 business hours
📦 Order inquiries: Up to 48 business hours

Note: During peak periods (such as Black Friday and Christmas), response times may be extended by up to 24 hours. Thank you for your understanding.

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Legal Information & Registration

In compliance with Google Merchant Center requirements and Brazilian legislation, we provide all company identification details:

🏢 Company Name
ARENA SPORTS
Legally established and registered company

📄 CNPJ
62.154.210/0001-91
Brazilian National Registry of Legal Entities

📍 Business Address
UNITED STATES– MA
ZIP Code: 02149-2600

Note: This is our official business address for registration and correspondence. We do not offer in-person sales at this location. All purchases are made exclusively through our website www.arenasports.store

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Follow Arena Sports on Social Media 📲

Stay updated with news, launches, and exclusive promotions:

📸 Instagram
@arenaasports.s

👍 Facebook
Arena Sports

Social media links will be available soon. We are preparing special content for you!

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Frequently Asked Questions About Contact

What is the best channel to solve issues with my order?
For order-related matters (tracking, delays, delivery issues), we recommend WhatsApp (61) 9.9883-6462, as we can resolve them faster with direct access to the order system. Please have your order number ready.

I need to report a technical issue on the website. Which channel should I use?
For technical problems (payment errors, login issues, website bugs), use email. This allows us to properly document the issue and receive screenshots if necessary. Include:

1. Detailed description of the issue

2. Page where it occurred

3. Browser used

4. Screenshots if possible

How do I request an invoice?
The invoice is issued automatically and sent to your registered email along with the order confirmation. If you did not receive it, contact us via WhatsApp with your order number and billing details (full name, CPF, and address). We issue invoices within 48 business hours.

Do you have a physical store for visits?
Currently, Arena Sports operates only as an e-commerce store. We do not have a physical store open to the public. All purchases must be made through our website.

How can I talk about partnerships or become a supplier?
For business matters, partnerships, or supplier proposals, send an email with the subject “Commercial Partnership.” Include information about your company/proposal. We will contact you within 5 business days if interested.

What should I do if I don’t receive a response within 48 hours?
If you do not receive a response within 48 business hours (email) or 2 hours (WhatsApp during business hours), please contact us again through the same channel. Messages may occasionally be filtered or technical issues may occur. You can also try an alternative channel.