Shipping & Delivery Policy – Arena Sports 📦🌎
Fast, Safe & Worldwide Delivery
Arena Sports ships its products worldwide, offering multiple shipping options to meet your needs. We work with reliable international carriers to ensure your order arrives safely and within the estimated timeframe.
All orders are shipped with a tracking code, allowing you to monitor every step of the delivery in real time.
Available Shipping Options
📦 Standard Delivery
Affordable & Reliable
✓ Worldwide shipping
✓ Estimated delivery time: 7 to 20 business days
✓ Tracking included
✓ Shipping cost calculated based on weight and destination
✓ Home or business address delivery
Coverage: Available for most countries.
⚠️ Note: Remote regions may experience delivery extensions of up to 7 additional business days.
🚀 Express Delivery
For urgent orders
✓ Priority handling with selected international carriers
✓ Estimated delivery time: 3 to 10 business days
✓ Real-time detailed tracking
✓ Fixed shipping rate by region
✓ Residential or commercial delivery
Coverage: Available in major cities and metropolitan regions worldwide.
⭐ Advantage: Orders placed before 12 PM (local warehouse time) may be shipped the same business day.
Estimated Delivery Time by Region
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| North America | 7–15 business days | 3–7 business days |
| Europe | 8–16 business days | 4–8 business days |
| South America | 7–14 business days | 3–6 business days |
| Asia | 10–20 business days | 5–10 business days |
| Oceania | 10–18 business days | 5–9 business days |
| Africa | 12–22 business days | 6–12 business days |
Delivery times begin after payment confirmation and order processing.
They may vary due to customs clearance, weather conditions, holidays, or extraordinary events.
Important Delivery Information
1️⃣ Processing Time: Orders are prepared within 1–3 business days after payment confirmation.
2️⃣ Business Days: Weekends and public holidays are not considered business days.
3️⃣ Incorrect Address: Incomplete or incorrect shipping information may cause delays or failed delivery. Please review your details before completing your purchase.
4️⃣ Customs & Import Taxes:
International orders may be subject to customs duties, VAT, or import taxes according to the destination country’s regulations. These charges are the responsibility of the customer.
Track Your Order 📍
All orders include a tracking code.
You will receive the tracking information by email once your order is shipped.
Order Status:
-
Order Confirmed
-
Packed
-
Shipped
-
In Transit
-
Delivered
To track your order, use the carrier link sent by email or access your customer account tracking area.
Free Shipping Promotions 🎁
✓ Free standard shipping on orders over $79 (USD)
✓ Seasonal promotions and exclusive campaigns
✓ Limited-time offers announced on our social media
⚠️ Free shipping applies only to standard delivery. Express delivery requires paying the price difference.
Delivery FAQ
How is shipping calculated?
Shipping costs are automatically calculated at checkout based on destination country, package weight, and size.
What if I am not available at delivery?
Carriers may attempt delivery up to 2–3 times. If unsuccessful, the package may be returned or held at a local pickup point.
Can I change my shipping address after placing an order?
Yes — only if the order has not yet been shipped. Contact our support team as soon as possible.
What happens if my order is lost?
If confirmed lost by the carrier, Arena Sports will offer reshipment or full refund. Investigation may take up to 15 business days.
Do you ship to P.O. Boxes?
Delivery availability to P.O. Boxes depends on the carrier and destination country.
Need Help With Your Delivery?
📩 Email: customerservicearenasports@outlook.com
🌐 Website: www.arenasports.store
Customer Service Hours:
Monday to Friday — 9 AM to 6 PM (Business Hours)